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Get help applying for MO Medicaid

Truman Medical Centers/University Health (TMC/UH) patient Colette Terrell recently learned that her TMC/UH discount was about to expire. Thankfully TMC/UH financial counselors also told Ms. Terrell that they were happy to help her apply for Missouri Medicaid.

Ms. Terrell has received medical care for twenty years at TMC/UH. “The whole process was easy,” Ms. Terrell said when applying for Missouri Medicaid at University Health 2, where Eligibility Resource Specialist Hai Pham helped enter the necessary information into a computer supplied by the medical center.

Pham says a common question from patients who’ve heard about the sign-up is: what is expanded Medicaid?

Simply put, Missouri voters approved a law that lowers the restrictions to be eligible for Medicaid, a low to no cost health insurance policy. You may also hear it referred to as MO HealthNet.

Pham was able to help Ms. Terrell apply in about 15-minutes. He tells people to give themselves anywhere from 15 to 30 minutes to apply online. Pham, who’s fluent in English and Vietnamese, pointed out that if you are an ESL (English as a Second Language) patient, we’ll connect you to an interpreter.

He also shared a couple pointers to make the process move quickly:

1) Bring your social security number or document numbers if you’re a legal resident.

2) Bring your employer and income information for everyone in your household. If you currently have health insurance, know your policy number.

3) You will not be immediately notified if you do or do not qualify for Missouri Medicaid. The state should start letting patients know as soon as October 1, 2021.


TMC/UH Financial Counselors are offering:

Private, in-person meeting. Call 816-404-3040 for an appointment.

An online Zoom meeting. Call 816-404-3040 to schedule.

Walk-in group sessions Monday- Friday from 8am to 4pm.

Click here to sign up for a group session at TMC Health Sciences District or TMC Lakewood