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NEW! On-Demand Virtual Clinic - Click to Learn More!

Vital KC

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Say ahhh from home

Whether you’re a patient at University Health or not, we are making it easier to schedule and see a provider.

On-demand virtual visits are provided by a team of University Health Advance Practice Registered Nurses (APRNs) via a Zoom link. You can schedule an appointment online through the MyUHealth patient portal.

On-Demand Virtual Visits are generally available from 7 am to 7 pm, Monday through Friday to offer patients flexibility. These visits typically are covered by insurance. To schedule an appointment, please go to: https://www.universityhealthkc.org/patients-visitors/myuhealth/.

Directions to Access On-Demand Virtual Visits:

Whether you are a current portal user or not (meaning whether you’ve set up a secure email account with University Health using MyUHealth, start with this link: https://www.universityhealthkc.org/patients-visitors/myuhealth/

If you are not a current portal user, click the “Enroll” button and follow the directions. You will have immediate access to schedule a virtual visit. A registration assistant will contact you prior to your visit to gather the necessary insurance and financial information.

If you are a current portal user, log onto the site and select View & Schedule Appointments.” Next, select Schedule a New Appointment.”

You will be asked to choose a reason for your visit; please select On-Demand Virtual Visit then hit “Search.”

When asked to Choose a location select UH On-Demand Virtual Clinic.” Clicking Next will take you to a screen where you will schedule your virtual visit.

Please select a date for your visit (including same-day appointments) and under Need a specific provider? please select On-Demand Virtual Provider.” From here, please chose a time for your visit.

When asked to describe the reason for the virtual visit, click Schedule Appointment.”

You will receive an email with instructions to access the online virtual visit. If you want to save some time, you can download the Zoom App prior to your scheduled appointment, otherwise you will be prompted to download the app when your Zoom link is sent to you via text prior to your scheduled appointment.